FAQs Archive - Vurbis https://www.vurbis.com/faq-items/ Mon, 24 Jul 2023 14:52:08 +0000 en-US hourly 1 What is “PunchOut” https://www.vurbis.com/faq-items/what-is-punchout/ Tue, 20 Sep 2022 13:16:50 +0000 https://www.vurbis.com/?post_type=avada_faq&p=1328 PunchOut, also known as cXML Punchout, Procurement Punchout, and OCI Roundtrip, is a widely used protocol in the e-Procurement industry. It allows for secure online shopping and ordering between e-Commerce platforms (such as Magento, Woo, Shopify, Episerver, Prestashop, Big Commerce, OpenCart, Oro Commerce, etc.) and e-Procurement systems (such as Coupa, SAP Ariba, Workday, Oracle, Jaggaer, iValua, Birchstreet, SAP SRM, etc.). This protocol has been around for over two decades and is now supported by all e-procurement and ERP systems. By using PunchOut, your customers can easily and securely purchase products from your e-Commerce website using their preferred e-Procurement system.

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What is “PunchOut”? https://www.vurbis.com/faq-items/what-is-punchout-2/ Thu, 04 May 2023 12:17:15 +0000 https://www.vurbis.com/?post_type=avada_faq&p=3213 PunchOut, also known as cXML Punchout, Procurement Punchout, and OCI Roundtrip, is a widely used protocol in the e-Procurement industry. It allows for secure online shopping and ordering between e-Commerce platforms (such as Magento, Woo, Shopify, Episerver, Prestashop, Big Commerce, OpenCart, Oro Commerce, etc.) and e-Procurement systems (such as Coupa, SAP Ariba, Workday, Oracle, Jaggaer, iValua, Birchstreet, SAP SRM, etc.). This protocol has been around for over two decades and is now supported by all e-Procurement and ERP systems. By using PunchOut, your customers can easily and securely purchase products from your e-Commerce website using their preferred e-Procurement system.

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Why is my customer (the buying organization) asking for “PunchOut”? https://www.vurbis.com/faq-items/why-is-customer-asking-punchout/ Tue, 20 Sep 2022 13:21:00 +0000 https://www.vurbis.com/?post_type=avada_faq&p=1332 If your customer, the buying organization, is asking for PunchOut, it’s because they are implementing an e-Procurement system to order products online from suppliers like you. This system requires that they can automatically log in to your e-Commerce website from their e-Procurement system, view your website inside a browser frame in the e-Procurement system’s user interface, add items from your website to the e-Procurement system’s shopping cart (which may also include items from other websites), and pre-approve the order before fulfillment. PunchOut is the solution that enables this process to happen seamlessly. By implementing PunchOut, you can help your customer to streamline their purchasing process and make it easier for them to do business with you.

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Why can’t they just use my current online web store? https://www.vurbis.com/faq-items/my-current-web-store/ Tue, 20 Sep 2022 13:22:10 +0000 https://www.vurbis.com/?post_type=avada_faq&p=1336 You may wonder why your customer can’t simply use your existing online web store. However, by adding PunchOut capability to your web store, you can benefit from increased brand exposure to customers, lower order processing costs, reduced errors and exceptions, improved customer intelligence, and tighter integration to customer systems and processes. All of these benefits can lead to increased customer satisfaction. By offering PunchOut, you are providing a more streamlined and efficient purchasing experience for your customers, which can ultimately lead to increased sales and a stronger business relationship.

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What are the benefits having PunchOut capability? https://www.vurbis.com/faq-items/what-are-the-benefits-having-punchout-capability-2/ Tue, 27 Sep 2022 11:49:57 +0000 https://www.vurbis.com/?post_type=avada_faq&p=2064 If you add PunchOut capability to your online web store, you can enjoy several benefits. These include increased brand exposure to customers, lower order processing costs, fewer errors and exceptions, improved customer intelligence, and tighter integration to customer systems and processes. All of these benefits can lead to increased customer satisfaction, which is crucial for the success of your business. By offering PunchOut, you can provide a more efficient and streamlined purchasing experience for your customers, which can help you stand out from the competition and strengthen your business relationships.

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How can I get my web store “PunchOut-Ready” fast? https://www.vurbis.com/faq-items/web-store-punchout-ready-fast/ Tue, 20 Sep 2022 13:25:49 +0000 https://www.vurbis.com/?post_type=avada_faq&p=1338 If you want to add PunchOut capability to your web store platform, there are two options: building it yourself or using a PunchOut Plugin™. Building it yourself can be time-consuming and expensive, especially if you or your Agency partner aren’t familiar with PunchOut. To get PunchOut-Ready fast, the Vurbis PunchOut Plugin™ is a fast, reliable, and cost-effective way to make your web store PunchOut-Ready. With a Plugin-based solution, you can leverage the investment you’ve already made in your e-commerce web store and maintain consistent user experience and branding, regardless of whether customers are accessing your store via PunchOut or directly. Additionally, the Vurbis PunchOut Plugin™ is non-invasive, meaning you don’t have to make any modifications to your web store. With fixed annual pricing, you can plan ahead for additional customer requests for PunchOut.

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I don’t have a web store yet, but my customers requesting PunchOut https://www.vurbis.com/faq-items/i-dont-have-a-web-store/ Tue, 20 Sep 2022 13:26:08 +0000 https://www.vurbis.com/?post_type=avada_faq&p=1340 If you don’t have a stable web store or your current web store lacks B2B functionality, you may benefit from Vurbis’ PunchOut-Ready B2B Web Store. By using this solution, you can support e-Procurement customers requesting PunchOut while also accepting web orders from other customers. With fixed annual pricing, you can plan ahead for additional customers requesting PunchOut. The PunchOut-Ready web store offers speed and simplicity, allowing your business to go from barely being e-Commerce ready to fully e-Commerce ready in weeks. This solution is especially useful for those who are implementing their multi-channel e-Commerce platform. Many B2B sellers start with the PunchOut-Ready B2B Web Store and then convert to the Plugin once it’s in place.

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Does PunchOut generate more sales? https://www.vurbis.com/faq-items/does-punchout-generate-more-sales/ Tue, 20 Sep 2022 13:26:32 +0000 https://www.vurbis.com/?post_type=avada_faq&p=1342 PunchOut can indeed increase your sales. By enabling PunchOut functionality in your web store, you allow your customers to access your store directly from their e-Procurement system. This means that your store is just a click away for their users. This is especially important as many buying organizations mandate the use of e-Procurement systems for order placement. By being PunchOut-Ready, you make it easier and more compliant for them to order from you compared to your competitors who lack PunchOut capability. This can result in increased sales and revenue for your business.

Can PunchOut increase sales? Let’s ask Amazon…​

In late-2015, Amazon Business added PunchOut capability to its site. Now they could integrate with ANY e-Procurement system (see list below.) What happened? Sales increased 10X in two years.

Source: Amazon Business

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Does PunchOut open new markets? https://www.vurbis.com/faq-items/does-punchout-open-new-markets/ Tue, 20 Sep 2022 13:28:46 +0000 https://www.vurbis.com/?post_type=avada_faq&p=1344 By adding PunchOut capability to your web store, you can tap into new markets and customers that use e-Procurement systems to place orders. Large organizations, especially global ones, are the primary users of these systems. If you want to sell to them, having a PunchOut-Ready web store is crucial. In fact, Amazon Business saw a significant increase in sales by more than 10x in just two years after they added PunchOut capability to their site. By following their example, you can potentially increase your sales and reach new customers in the process. What do I do, if I don’t have an extensive technology team?

Vurbis is here to help you with your PunchOut needs! Our team of technology experts can assist you in creating and managing your PunchOut implementation to meet the specific needs of your customers. With our expertise, you can ensure that your PunchOut integration is seamless and efficient, allowing you to focus on what you do best – growing your business. Let Vurbis be your partner in PunchOut success!

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Can I ignore my customer’s request to provide Punchout capability? https://www.vurbis.com/faq-items/ignore-your-customers-request/ Tue, 20 Sep 2022 13:29:12 +0000 https://www.vurbis.com/?post_type=avada_faq&p=1348 If you ignore your customer’s request for PunchOut capability, you risk losing their business. E-Procurement systems are typically mandated within buying organizations. They maximize the number of orders processed, leading to a higher ROI. By not providing PunchOut capability, your orders cannot be processed through their e-Procurement system. As a result, your customer may have no choice but to find another supplier that offers PunchOut capability. In fact, they may even turn to competitors like Amazon Business, who have seen significant sales growth after making their site PunchOut-enabled. It’s essential to comply with your customer’s request for PunchOut capability to ensure you don’t lose their business to competitors.

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